![]() ![]() After the successful installation, close it. The installation program opens in which you click on “Continue” and start the installation. Now your device automatically starts scanning files in your user directory and backing them up however, you still have the option later to specify the directories and file types to be backed up.Īfter you have downloaded the DMG for your Mac, open it by double-clicking and then click on Install Code42. The Code42 app is automatically logged in. A window will now open in your web browser with the information “Login successful. You will get a login window where you enter your primary email address (see above) and the following server name: .com. It is usually advisable to use the path provided by the installation routine.Īfter completing the installation, start the client ( enter Code42 in the search window at the bottom left of the PC next to the window icon and then select “Open “ in the Code42 app). ![]() In both cases, you can still select the installation directory for your CrashPlan Cloud client. The installation “Only for me” is only carried out for the user account with which you are currently logged on to your device and does not require administrator rights. If you select the option “All”, you need administrator rights on your device for the installation. Installation and configuration of the client applicationĭuring the installation, you will be asked whether you want to install the software “Only for me” or for “All”, i.e. To do this, either apply for an account via your institute administrator or contact the GWDG at with the subject “CrashPlan Cloud Lizenz”. Since the licence is not issued free of charge, each user must be activated by the GWDG or his/her institute. Otherwise, a new licence will be procured and automatically issued and invoiced for the next billing period PLEASE NOTE: If the purchased licence is no longer required for the next billing period, timely cancellation is required up to 3 months before the current licence expires. ![]() Offers and invoices will be issued by the GWDG and sent to the institutes. Find the icon for Code42/CrashPlan and double-click it.The service can be used on all Linux, Mac and Windows systems.Įmployees of the University of Göttingen, as well as members of an institute of the Max Planck Society, can purchase a licence for CrashPlan and thus use the service on up to four end devices (Linux,Mac,Windows) that they use, as the billing for the licences is on a per-user basis.While it's backing up, there will be a scrolling arrow on its icon. You can close this window and CrashPlan will be running in your system tray.It's status will change to Backup in Progress. You will be able to see this current computer and will begin scanning for files it hasn't backed up yet. Authenticate yourself and you'll be taken to the main Crashplan screen. Duo Two-Factor Authentication will pop up.Please enter your full UMich email address and Kerberos password. A screen for U-M Microsoft Office 365 will appear.In the Server Address field, enter and click, Continue.In the Username field, enter your UMich email address and click, Continue.Find the Code42 CrashPlan application folder.Here are directions on how to do so: Windows 10 If computer hasn't been connected to the Internet for over 2 weeks, the computer needs to be reconnected to the Internet and CrashPlan started up for it to communicate with the server and continue backing up your device.Īdditionally CrashPlan may have closed or crashed and hasn't been restarted yet. ![]() Troubleshooting CrashPlan connection issues. ![]()
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